Returns

RETURN POLICY

If for any reason the item is less than satisfactory, a return request may be made  within seven (7) business days of receipt. In order to be eligible for a return, all return items must be unworn, unaltered, and in its original packaging with tags still attached. Returns will only be accepted via the provided shipping return label. Once the return package is received and inspected for quality, a refund will be issued to the buyer’s original payment method. Please note that the actual time for the refund to be posted on the buyer’s original payment method may vary depending on the bank. Depending on the reason of the return request, the refund may be issued minus the original and return shipping costs.

START RETURN

No! We offers free return shipping labels for our customers. Using the provided return shipping labels is the recommended way to return your item to us, as you will be able to track your return and receive your refund much more quickly.

We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

We do not accept return on bodysuits and swimwear unless unopened or defective. Undergarments and lingerie items are considered final sale, non-returnable and cannot be returned.

  • Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
  • All returns must include an order packing slip or return invoice from our Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
  • Damaged, defective, or incorrect items must be reported within 7days of delivery.
  • We reserve the right to delay a refund until items are actually received based on credible concerns surrounding potential fraud.

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

  • An irregular or excessive returns history indicative of "wardrobing"
  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items
  • Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.

Non Model Behavior items sent to our distribution center will be discarded upon receipt.